Perplexity
GrokPrivacy
Privacy Policy
This policy explains what information New Reward collects, how we use it, and how we protect it while running campaign, reporting, and platform operations.
1. Information We Collect
We collect business and account data when you use New Reward, request support, or connect third-party platforms.
- Account details: name, company, email address, role, and billing profile.
- Service data: campaign settings, performance metrics, and reporting outputs.
- Integration data: OAuth credentials and platform connection metadata for linked providers.
- Communications: support requests, onboarding notes, and account feedback.
- Technical data: device/browser metadata, log events, and security telemetry.
2. How We Use Information
We use information to operate and improve the service, communicate with users, and protect platform integrity.
- Provide, maintain, and improve platform features and campaign workflows.
- Authenticate users, secure accounts, and detect abuse or unauthorized access.
- Generate dashboards, attribution outputs, and client-facing reports.
- Process payments, invoices, and administrative account operations.
- Respond to support requests and deliver service notices.
3. Legal Bases For Processing
Where required by law, our legal basis may include contract performance, legitimate interests, consent, and compliance obligations.
- Contract: to provide the product and fulfill service obligations.
- Legitimate interests: to secure, improve, and administer the platform.
- Consent: where specifically requested for optional communications or features.
- Legal obligations: where retention or disclosure is required by law.
6. Security Controls
We apply administrative, technical, and organizational safeguards intended to protect data from unauthorized access, alteration, or loss.
- Role-based access controls for internal systems.
- Encryption controls for sensitive secrets and token material.
- System logging, monitoring, and incident response processes.
- Routine operational reviews to reduce risk.
7. Data Retention
Retention periods depend on account status, legal obligations, and service requirements. We delete or anonymize data when it is no longer required.
8. Your Privacy Rights
Depending on your location, you may have rights to access, correct, export, delete, or restrict use of your personal information.
- Request access to your personal data.
- Request correction of inaccurate data.
- Request deletion, subject to legal exceptions.
- Object to or restrict certain processing where applicable.
9. International Transfers
If data is transferred across borders, we use appropriate safeguards required by applicable law.
10. Children
New Reward is designed for business use and is not directed to children under 13.
11. Policy Updates
We may update this policy from time to time. Material updates will be reflected on this page with a revised effective date.
12. Contact
For privacy questions or data requests, contact our team through the contact page.
Need a privacy review?
If your legal team needs a security questionnaire, data-processing details, or compliance documentation, we can route your request to the right owner.